FAQ

1. What are the benefits of NeoRingTech?

 

NeoRingTech is a smart ring that combines style and technology to offer:

• Advanced health tracking: heart rate, sleep, and blood oxygen levels.

• Sleek and minimalist design, perfect for every occasion.

• Effortless Bluetooth connectivity with iOS and Android devices.

• Waterproof durability and long battery life (up to 7 days).

 

2. Is NeoRingTech compatible with my smartphone?

 

Yes, NeoRingTech is compatible with all smartphones running:

• iOS (version 11.0 or higher).

• Android (version 8.0 or higher).

It connects seamlessly via Bluetooth.

 

3. How long does the battery last?

 

NeoRingTech offers a battery life of up to 7 days on a single charge. A quick 90-minute charge is enough to power your ring for an entire week.

 

4. Is NeoRingTech waterproof?

 

Yes, NeoRingTech is fully waterproof (IPX8 certified). You can wear it during workouts, in the shower, or even while swimming.

 

5. How do I choose the right size?

 

We recommend checking our Size Guide available on the product page. Use a measuring tape or an existing ring to measure the circumference of your finger.

 

6. What is your return policy?

 

We offer a 30-day satisfaction guarantee. If you’re not completely satisfied, you can return your product within 30 days of delivery for a full refund. Please see our Return Policy page for more details.

 

7. How long does shipping take?

 

Shipping times depend on your location:

• Europe: 5-10 business days.

• North America: 7-15 business days.

You’ll receive a tracking number as soon as your order is shipped.

 

8. How can I contact customer service?

 

You can reach us at any time via:

• Our contact form on the Contact Us page.

• Email: support@neoringtech.com.

We typically respond within 24 hours.